Privacy Statement.

Architectural Facades Co. is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Statement outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 2020 (New Zealand).

1. Information We Collect

We may collect personal information about you when you:

  • Visit our website or use our services.

  • Create an account with us.

  • Subscribe to our newsletters or marketing communications.

  • Make a purchase or inquiry.

  • Interact with us via email, phone, or social media.

The types of personal information we may collect include:

  • Name

  • Contact information (email address, phone number, address)

  • Payment information (credit card details, billing address)

  • Account information (username, password)

  • Any other information you provide to us.

2. Purpose of Collection

We collect your personal information for the following purposes:

  • To provide and manage our products and services.

  • To process transactions and manage payments.

  • To communicate with you, including responding to inquiries and providing customer support.

  • To send you marketing communications, newsletters, and promotional offers (with your consent).

  • To improve our website, services, and customer experience.

  • To comply with legal obligations and protect our rights.

3. Disclosure of Personal Information

We may share your personal information with:

  • Third-party service providers who assist us in delivering our products and services (e.g., payment processors, shipping companies, marketing platforms).

  • Legal authorities, if required by law or to protect our rights.

  • Any other third parties with your consent.

We do not sell or rent your personal information to third parties.

4. Data Security

We take reasonable steps to protect your personal information from loss, theft, and unauthorized access. This includes using encryption, secure servers, and regular security assessments. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

Under the Privacy Act 2020, you have the right to:

  • Access your personal information held by us.

  • Request correction of your personal information if it is inaccurate or incomplete.

  • Withdraw consent to the use of your personal information (if applicable).

  • Lodge a complaint with the Office of the Privacy Commissioner if you believe we have breached your privacy rights.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

7. Changes to This Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated statement on our website. Please review this statement periodically for the latest information on our privacy practices.

8. Contact Us

If you have any questions or concerns about this Privacy Statement or our privacy practices, please contact us via our website contact form.

Thank you for trusting Architectural Facades Co. with your personal information. We are committed to safeguarding your privacy.